STOP LOSING SALES TO SLOW SUPPORT
Professional Customer Support Services for Busy E-commerce Store Owners Paragraph
You’re losing sales every day because customers are waiting too long for answers — or worse, leaving 1-star reviews that tank your Shopify, Amazon, or Etsy ratings. Our expert customer support services give you fast, professional, and on-brand live chat, email, and order handling so you can finally stop waking up at 3 a.m. to angry messages. With Bizilyo, your customers stay happy, your reviews improve, and you get your time and peace of mind back.
Free Consultations
OUTSOURCED SUPPORT THAT ACTUALLY FEELS LIKE YOUR TEAM
Scalable Customer Support Services Built for Shopify, Amazon, Etsy & Dropshipping
Running an online store means customer inquiries never stop — yet you can’t afford to hire a full in-house team. Our customer support services cover live chat for Shopify, Amazon FBA customer service, Etsy messaging, email tickets, social DMs, order processing, returns, refunds, and abandoned cart recovery. We integrate with Gorgias, Zendesk, Tidio, Help Scout, and Amazon Seller Central so everything stays seamless. You get 24/7 or extended-hour coverage, lightning-fast response times, and professional agents who sound exactly like you — without the overhead of employees.
Choose the exact support tasks you want — live chat, email, or full order handling. No contracts, no hidden fees, and you can scale anytime.
Stop wasting hours replying to repetitive customer messages. Our trained e-commerce support VAs handle chats, emails, refunds, returns, and order updates so you can focus on marketing, sourcing, and scaling your store.
Let our e-commerce VAs handle customer messages, refunds, and order updates while you focus on growing and marketing your store.
Our trained support team manages customer issues with accuracy and your brand voice, helping you get better reviews and higher conversions.
COMPLETE E-COMMERCE CUSTOMER SUPPORT COVERAGE
Our Customer Support Services Include Everything Your Store Needs
We take over the repetitive, time-draining tasks that kill your productivity and hurt your ratings. From answering pre-sale questions in real time to managing post-purchase issues and turning negative reviews around, our VAs are trained specifically for e-commerce. This means higher customer satisfaction, fewer refunds, better seller scores, and — most importantly — your time back to focus on sourcing, marketing, and scaling.
Ensure exceptional results through professional live chat solutions to elevate your customer support services.
Ensure exceptional results through professional email support solutions to elevate your customer support services.
Ensure exceptional results through professional phone support solutions to elevate your customer support services.
Ensure exceptional results through professional order processing solutions to elevate your customer support services.
Key Administrative and Operational Services
Small businesses often face administrative overload and operational inefficiencies. Our expert virtual assistants provide tailored support across core business areas, freeing you to focus on growth and strategy. From email management to website support, our solutions are efficient, reliable, and cost-effective.
Keep your inbox and schedule organized so you can focus on growth without daily chaos.
Accurate data entry and efficient file management to save time and reduce errors.
Conduct research and book seamless travel to save hours and reduce stress.
WordPress support, website updates, and troubleshooting to keep your business running smoothly.
Lead follow-ups, appointment setting, CRM updates, and optional cold calling for real estate professionals.
Smart e-commerce support for smooth operations, happy customers, and faster business growth.
Manage customer data and track inventory precisely to boost operations and reduce errors.
Offer live chat, email, or phone support to delight your customers and streamline operations.
Manage social media, content creation, and email campaigns to grow your online presence.
WHY E-COMMERCE OWNERS TRUST BIZILYO
Reliable Customer Support That Grows With Your Store
You shouldn’t have to choose between great customer experience and your own sanity. Bizilyo delivers professional, scalable customer support services that protect your reputation while freeing you from the inbox. Our clients see higher conversion rates, better reviews, and dramatically less stress all with transparent pricing and zero long-term contracts.
Flexible plans with no hidden fees, scale up during launches or holidays, scale down anytime.
Stop checking messages at 3 a.m. — get true 24/7 coverage and finally enjoy time off guilt-free.
VAs experienced with Shopify, Amazon, Etsy policies who speak like your brand, not robots.
We study your tone, FAQs, and policies so every reply feels 100% like it came from you.
Ready to get help? Let’s do this.
Client Feedback
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Need more help?We're Here For You!
Still have questions or need customized assistance? Our support team is ready to help you find the perfect virtual assistant solution for your business needs.
Get personalized guidance on which virtual assistant services will work best for your specific requirements. Our experts will analyze your workflow and recommend the ideal package.
Need technical assistance or have specific service requests? Our dedicated support team responds to tickets within 2 hours during business days.
Stay updated with the latest virtual assistant trends, productivity tips, and business growth strategies from our expert team.
Streamline Your Business with Expert Virtual Assistance
Tired of getting bogged down by administrative tasks? Bizilyo provides professional virtual assistant services that handle your daily operations efficiently, so you can focus on growing your business. Our dedicated remote assistants become an extension of your team.
Our virtual assistants are trained to manage diverse tasks with precision and professionalism. Whether you need ongoing support or project-based assistance, we deliver quality results that help your business operate smoothly and scale effectively.
- Dedicated Professional Support
- Flexible Scheduling
- Cost-Effective Solution
- Quick Onboarding
- Quality Guaranteed
- Administrative Support
- Customer Service
- Document Processing
- Research & Analysis
- Project Coordination
Free Consultations
Our team
Alone we can do so little, together we can do so much.
At Bizilyo, we believe that great achievements happen when talented people collaborate. Our team of virtual assistants brings together diverse expertise, shared values, and a commitment to delivering exceptional service that helps your business thrive.
We carefully select and train each team member to ensure they possess not just the technical skills, but also the dedication and professionalism that our clients deserve. From administrative experts to creative specialists, our team works seamlessly to support your business goals.
Our Value
We talk a lot about hope helping and teamwork
To become the most trusted virtual assistant partner for businesses worldwide, empowering entrepreneurs and organizations to achieve their full potential through seamless remote support solutions.
To provide exceptional virtual assistance services that streamline operations, reduce costs, and enable businesses to focus on their core objectives while we handle the rest with professionalism and efficiency.
Your Success is Our Mission We measure our success by the growth and satisfaction of our clients, building long-term partnerships based on trust, quality, and consistent delivery.
FAQS
Plans start at $7/hour with no hidden fees. You only pay for actual time used and can pause or cancel anytime.
Yes, choose standard business hours or full 24/7 coverage for complete peace of mind.
Shopify, Gorgias, Tidio, Zendesk, Freshdesk, Help Scout, Amazon Seller Central, Etsy, Reamaze, and more.
Live chat: under 60 seconds. Email/tickets: under 2 hours (often much faster).
Phone support is available as an add-on with dedicated US/UK numbers if needed.
You get daily/weekly reports, Slack/Email updates, and full transparency via your dashboard.
None. Monthly billing, cancel or pause anytime with no penalties.
We create a detailed Brand Bible with your tone, FAQs, policies, and forbidden phrases, every VA is tested on it.
Complex issues are instantly flagged and sent to you with full context so you stay in control of big decisions.
You have complete visibility through our project management tools and regular reporting, giving you oversight without the day-to-day burden.